Pre-Order Terms & Conditions

1. Overview

By placing a pre-order for a game on our website, you agree to the following Terms and Conditions. These terms are in addition to our general [Terms of Service] and [Privacy Policy]. Please read them carefully before completing your purchase.

2. Pre-Order Eligibility

Pre-orders are available to all customers worldwide, subject to any regional restrictions or platform limitations associated with the game. When placing a pre-order, you are confirming that you meet the system requirements for the game as described on the product page.

3. Payment & Pricing

  • Payment in Full: All pre-orders must be paid in full at the time of placing the order.
  • Pricing: The price for pre-ordering a game is locked at the time of purchase, meaning you will not be charged more even if the price increases later. However, if the price decreases after your pre-order, we do not provide price adjustments or refunds.
  • Payment Methods: We accept various payment methods, including credit/debit cards and cryptocurrencies. Please ensure that your payment information is accurate to avoid delays in processing.

4. Delivery of Pre-Ordered Games

  • Release Date: Pre-ordered games are typically delivered as soon as the official release date occurs. The game CD key will be available in your account under the "My Orders" section.
  • Instant Key Delivery: In most cases, you will receive your key within 24 hours of the game’s release. However, delivery times may vary depending on the publisher's release policy and time zone differences.
  • Email Notification: You will receive an email notification with the CD key when it is available for download. Ensure that your email address is correct and your inbox is not full or filtering our emails into the spam folder.

5. Regional Restrictions

Some games may be subject to region-specific restrictions. It is the customer's responsibility to verify the game’s availability in their region prior to purchasing. Any regional restrictions will be clearly stated on the product page.

6. System Requirements

It is the customer’s responsibility to ensure that their system meets the minimum and recommended specifications to run the game. We provide system requirement details on the product page, and by placing a pre-order, you acknowledge that you have reviewed and understood these requirements.

7. Refunds & Cancellations

  • No Refunds: As with all digital goods, we operate a strict no-refund policy for pre-orders once payment has been completed. Due to the nature of digital keys, we cannot offer refunds once the key has been delivered.
  • Cancellations: If you wish to cancel your pre-order before the game’s release and before the key has been delivered, please contact our customer support team. While we cannot guarantee a refund, we will review requests on a case-by-case basis.

8. Release Date Changes

The official release date of a game is determined by the publisher or developer. While we strive to deliver pre-ordered keys as soon as the game is officially released, we are not responsible for any delays or changes in the release schedule. In case of a delayed release, your pre-order will remain valid, and the key will be delivered upon the game’s new release date.

9. Pre-Order Bonuses

Occasionally, publishers offer bonuses (such as exclusive in-game items) for pre-ordering a game. If such bonuses are included, they will be clearly indicated on the product page. Pre-order bonuses are subject to availability and may vary based on region or platform. We are not responsible for any changes to the availability of pre-order bonuses made by the game’s publisher.

10. Fraud Prevention

We take fraud prevention seriously. Pre-orders are subject to fraud checks, and any order flagged for suspicious activity may be delayed or canceled. In such cases, we will contact you for further verification, and failure to provide sufficient information may result in order cancellation without refund.

11. Customer Support

If you encounter any issues related to your pre-order, please contact our customer support team via email at support@cdkeys4all.com or through the "Contact Us" page. Our team is available to assist you with any concerns.

12. Limitation of Liability

We are not liable for any losses or damages that may arise from delays, price changes, or issues with the game post-release. Once the CD key has been delivered to your account, all responsibilities related to the game's activation, usage, and functionality transfer to you and the platform where the game is redeemed.

13. Amendments to Terms

We reserve the right to amend or update these Pre-Order Terms & Conditions at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review these terms regularly.

By completing your pre-order, you confirm that you have read, understood, and agreed to these Pre-Order Terms & Conditions.

For any further questions, feel free to reach out to our support team.