The CD key is the serial number or product code which is a combination of letters and numbers that activates a product, normally found on a sticker inside the game’s case or printed on the game’s quick reference card. The purchased CD Key is used to register and activate the relevant game. Depending on the product, we provide this in the form of a scan of the code or the actual code in text format.

Our CD key allocation system does not auto-generate cd keys. It simply stores CD keys either in the form of a scan or text and then automatically allocates it to customers when a purchase has been approved.

Our unique and self-developed CD key delivery system, allows for instant and automatic allocation of CD keys. Once the customer makes payment and passes the fraud checks the CD key will be made available on their cdkeys.com account and relevant email account, this enables our customers to experience fast and efficient self-service – whenever they want.

To protect against fraud we occasionally hold orders, if this happens you will receive the following message: “As part of our standard security measures, orders are routinely selected for review to ensure the safety of our site. Your order will be reviewed by one of our agents.” Your order will manually be checked by one of our agents and should be cleared within 12 hours, if we require any further information we will contact you via email.

Yes, we use PayPal as our sole payment provider and any other details that are stored on our system are protected by 128 bit SSL encryption.

Yes, when you use the guest checkout option on PayPal you will be able to pay directly with your credit/debit card without setting up a PayPal account.

Prices are displayed on our site in all major currencies including GBP, USD, EUR, AUD etc. However, you will be billed in EUR.

Customers can securely checkout with PayPal, all major Credit/Debit cards, and Crypto Currencies.

We aim to reply to all queries within 24 hours, normally we reply a lot quicker, please use the following form: Contact Us. Please do not send queries more than once as it will result in a delay to our response.